Shipping policy
ALL PACKAGING WILL BE DISCREET.
NOW SHIPPING TO JERSEY, GUERNSEY, UNITED KINGDOM, UNITED STATES OF AMERICA, KENYA, EUROPE AND ISLE OF MAN!
1.Order Processing Time
All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Click & Collect - Free
Order before 4pm for same day pick up from the store, please show your email in store with the proof of order
3. Shipping Rates & Delivery Estimates
Shipping and signed for charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and shipping method selected. Typical delivery estimates are:
- Domestic Shipping (Channel Islands): 1-3 business days
- UK Mainland Shipping: 2-5 business days
- International Shipping: 3-7 business days
Please note, these are estimated times, and delays due to factors outside of our control (e.g., customs, postal delays) can occur.
4. Shipping to P.O. Boxes
We ship to physical addresses only. Shipping to P.O. boxes or APO/FPO addresses is not available.
5. Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email that includes a tracking number.
6. Shipping Restrictions
We currently ship to Jersey, Guernsey, United Kingdom, USA, Kenya, Europe and Isle Of Man
7. Delayed or Lost Orders
We are not responsible for any shipping delays caused by the carrier. If your order is delayed or lost, please contact the shipping provider directly with your tracking number. However, if you need assistance, please reach out to us at stacey@teaseandplease.uk
8. Damages
Tease & Please is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim. Please keep all packaging materials and damaged goods to assist with the claim.
9. Returns & Exchanges
For information on returning an item, please refer to our Return Policy
10. Contact Information
For any questions or concerns regarding shipping, please contact us at:
stacey@teaseandplease.uk